Contact
Questions about an order, a part or a build? Write to us and Juan, FPV pilot and founder of the shop, will answer.
From La Palma
We are an online-only shop: we pack and ship orders from Santa Cruz de La Palma (Canary Islands).
Answers to common questions
Frequently asked questions
How long will my order take to arrive?
We ship from La Palma (Canary Islands) with Correos, the Spanish postal service. Estimated delivery is 2 to 6 working days within Spain and 4 to 11 working days to the rest of the European Union.
How do returns work?
You have 14 days from receiving your order to return it. Write to us before sending it back and we will tell you how.
How do I change my shipping address?
At checkout you can enter a billing address and a different shipping address.
If you make a mistake or forget, write to us as soon as possible: if the order has not been shipped yet, we will correct it.
How do I track my order?
Send us your order number by WhatsApp or email and we will tell you where it is.
If your parcel has a tracking number, you can also check it on the Correos tracking page.
How do I contact you?
The fastest way is WhatsApp: +34 658 085 504. You can also email us at info@dronefpvshop.com.
What if I entered the wrong shipping address?
Write to us as soon as possible by WhatsApp or email. If the order has not been shipped yet, we will change the address.
Do you ship to my country?
We ship to all of Spain, including the Balearic Islands, the Canary Islands, Ceuta and Melilla, and to 22 European Union countries: Austria, Belgium, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Slovakia, Slovenia and Sweden.
We ship from the Canary Islands, outside the EU VAT area. When the parcel arrives, your country may charge you import VAT and a handling fee.
Will my items arrive in one package?
It depends on the size of what you order. If you want to know before buying, write to us.